BIG Wall Decor, the leader in large-scale modern wall art, is dedicated to ensuring each selection dramatically enhances your space. Our commitment to using only high-end materials means our artwork is designed to endure, promising longevity. Should our pieces not meet your expectations, we offer a straightforward refund policy for your peace of mind.
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Zach Doehler
Landscape and nature photographer from British Columbia, Canada. Inspired and motivated by the beauty of the outdoors. Obsessed with color and light.
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Q&A
Is there assembly required?
Yes, there is some assembly required but the process is very quick. The frames come together with the provided allen key and print can be inserted in just seconds. Assembly instructions are included in the package and you can view instructional videos HERE.
When will my order arrive?
Orders ship within 10-15 business days. Shipping times vary based on location. The print and frame may arrive separately in two different packages.
What is your return policy?
We offer a 30-day money-back guarantee for the full cost of your items. Please note that the shipping and handling fees from your initial purchase are non-refundable. If you are returning from the United States you will be provided with a prepaid shipping label to return your order to us, free of charge.
To initiate a return, please enter your email address and order number associated with your purchase in our return portal.
When returning an item, it’s the buyer’s responsibility to ensure that the items are packed properly and protected during shipping. If any of the items are damaged while it’s returned to us we will assess the damage and will give a reduced refund. Item’s arriving with significant signs of use, damaged pieces, scratches, and that cannot be resold may incur a return deduction up to 50% of the purchased price.
If you require any additional assistance, please don’t hesitate to contact us directly at support@bigwalldecor.com or by calling 888-441-1246. We’re here to help!
Can I print my own images?
Yes, you can purchase custom prints HERE. You can either upload a single image or create a custom photo collage with the templates supplied.
How do I hang my frame?
Your order will include hanging hardware specific to the frame selected along with screws and wall anchors. Command strips and other adhesive strips will work if weight restrictions are observed. BIG Wall Décor is not responsible for frames damaged due to incorrect hanging hardware.
Does all of the artwork light up?
All of our artwork is able to be printed for a lit option, however, only our lightboxes illuminate the artwork from behind using LED technology. The lightbox option is selectable for each artwork under the “Product” drop down menu.
1 review for Carved In Stone
Surprised my wife with two prints, she loves them and loves the fact that you can change the artwork.